HOW TO SPA
For your comfort, undergarments may be worn during treatments, but rest assured our therapists are well-trained in correct draping procedures for your privacy and comfort.
The spa is a tranquil and calm environment; please respect other guests by speaking in a soft voice throughout the treatment areas and back hallway and restroom area.
We request that all cell phones be turned off while visiting Alchemie.
This is your time, and should be enjoyed to the fullest. Whether it is the massage pressure, room temperature or volume of the music, please notify your therapist of any preferences you may have.
SPA GUIDELINES
Facials are available starting at age 16. Massages are available to guests 18 years and older.
Please notify the spa concierge if you have any allergies, physical ailments, disabilities or are pregnant.
We recommend that alcohol not be consumed before, during or immediately after your treatment.
Arriving late will simply limit the time for your treatment. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged.
Standard gratuity for services is 15%-20%, but the amount you choose is at your discretion.
CANCELLATION POLICY
A credit card number is required at the time you book your spa services. Cancellations must occur 24 hours prior to the appointment or you will be fully charged. 48-hour notice is required from groups of 6 or more.
