At Alchemie Wellness Boutique ("we", "us", "our"), located in Santa Monica, California, we are committed to protecting your privacy and ensuring a safe online and in-store experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our boutique, website, and services.

By visiting our store or using our website, you agree to the practices described in this policy. If you have any questions or concerns about this policy, please contact us at hello@alchemiespa.com.

1. Information We Collect

We collect personal information in a variety of ways, including when you visit our store, interact with us online, subscribe to our newsletter, or make a purchase. The types of information we may collect include:

• Personal Identification Information: This may include your name, email address, phone number, postal address, billing information, and payment details.

• Purchase Information: Records of purchases and transactions, including items purchased, amounts spent, and payment methods.

• Device Information: Data about your computer, mobile device, or other devices you use to access our website, including IP address, browser type, and location.

• Customer Preferences: Information you provide to personalize your experience, such as preferred wellness products, services, or experiences.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and transactions.

• Communicate with you about your purchases, inquiries, and promotional offers.

• Send you promotional material or newsletters (you may opt-out at any time).

• Improve our services, products, and website functionality based on customer feedback.

• Provide personalized experiences in our boutique and on our website.

• Ensure compliance with legal requirements.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Using secure encryption methods for online transactions.

• Restricting access to your personal data to authorized personnel only.

• Regularly monitoring our systems to detect any potential vulnerabilities.

However, please note that no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

• Payment processors

• Delivery and shipping companies

• Marketing and advertising partners (with your consent)

• IT and data management service providers

These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purposes.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website, such as remembering your preferences, tracking usage patterns, and analyzing site performance. You can control cookies through your browser settings, but disabling cookies may affect certain features of our website.

6. Your Rights and Choices

As a customer, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccuracies in your personal data.

• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and indicate the effective date of the revisions. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Alchemie
2021 Main St STE B
Santa Monica, CA 90405
Phone: 310.310.8880
Email: hello@alchemiespa.com